Terms of service
Last updated 2026-04-26
- You own your data. We host it, you can take it.
- You agree not to break the law with Memoria — see acceptable use.
- If we mess up, our liability is bounded as set out below.
- Disputes are governed by the laws of India.
Who runs Memoria
Memoria is built and operated by Ekarche. These terms govern your use of Memoria and any related services operated under the Memoria brand.
The service
Memoria provides a household memory app for capturing, organising, and reminding on family-life paperwork. We do not provide legal, medical, or financial advice.
Your account
You are responsible for keeping your phone, email, and biometric credentials secure. Notify us at hello@joinmemoria.one immediately if you suspect compromise.
Acceptable use
Don’t use Memoria to upload content that is illegal, harmful to children, fraudulent, or that you don’t have rights to. We run automated scans (CSAM, malware) on inbound content and dead-letter anything that fails.
Plans & payment
Free plan: up to 4 household members (2 parents + 2 kids) and 5 documents in the vault. Family Pro: ₹599 per year. Subscriptions auto-renew until cancelled. Refunds per the refund & cancellation policy.
Intellectual property
You retain ownership of your content. You grant Memoria a limited licence to process, store, and display it strictly to provide the service. The Memoria mark, name, and software are ours.
Liability
Our total liability for any claim is bounded by the lesser of the fees you paid in the 12 months before the claim or ₹10,000. Memoria is provided “as-is” with reasonable effort but without warranty for indirect or consequential damages.
Termination
You can leave at any time. We can suspend an account for material breach of these terms (notably acceptable use), with notice where feasible. Termination triggers data deletion as set out in the data deletion policy.
Governing law
These terms are governed by the laws of India; courts in Bengaluru, Karnataka have exclusive jurisdiction.